Foodservice bakeries address a new consumer

Fast food and quick casual foodservice bakeries are gaining in new markets by paying attention and being creative.


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The economic downturn created a shift in consumer behavior, and the average customer has changed for foodservice bakery chains. While staying in tune with loyal holdovers from a boom-time clientele, the Top 50 foodservice bakery chains are discovering and addressing a new consumer.

Top 50 largest foodservice bakery operations
Current rank Prev rank Chain Headquarters Business Total U.S. units 2008 Total U.S. units 2007 Planned additions Sales in millions
1 1 Dunkin' Donuts Canton, MA donut shops 6,600 6,100 500 4,550
2 2 Tim Hortons* Dublin, OH full-line bakeries 3,221 3,047 210 4,120
3 4 Panera Bread Richmond Heights, MO bakery cafes 1,168 1,027 100 2,200
4 5 Auntie Anne's Gap, PA pretzel, cookie bakeries 920 920 80 252
5 6 Daylight Donuts Tulsa, OK donut shops 828 820 15 280
6 12 Cinnabon Atlanta, GA cinnamon roll bakeries 690 450 80 220
7 7 Einstein-Noah Bagel Lakewood, CO bagel bakeries 612 598 12 403
8 8 Bob Evans Restaurants Columbus, OH restaurants 579 590 2 1,025
9 3 Mrs. Fields Famous Brands Salt Lake City, UT cookie, pretzel bakeries 538 1,259 0 101
10 10 Perkins Family Restaurants Memphis, TN restaurants 485 480 5 842
11 9 Golden Corral Raleigh, NC restaurants 481 480 5 1,525
12 14 Krispy Kreme Doughnut Winston-Salem, NC donut shops 423 299 3 770
13 13 Schlotzsky's Austin, TX restaurants 400 365 50 250
14 17 Ryan's Family Steak House Greer, SC restaurants 296 251 1 725
15 11 Big Boy Restaurant & Bakery Warren, MI restaurants 291 455 13 580
16 15 Village Inn Denver, CO restaurants 263 262 8 365
17 16 Bruegger's Bagel Bakery Burlington, VT bagel bakeries 256 254 41 178
18 18 Cookie Bouquet/Cookies by Design Plano, TX cookie bakeries 250 250 10 60
19 21 T.J. Cinnamon's (Arby's Restaurant Group) Atlanta, GA cinnamon roll bakeries 243 233 0 NA
20 22 Yum Yum Donut Shops/Winchell's Donuts City of Industry, CA donut shops 228 228 3 68
21 20 Au Bon Pain Boston, MA bakery cafes 226 233 13 239
22 19 Great Harvest Bread Dillon, MT bread bakeries 220 234 7 NA
23 23 Wetzel's Pretzels Pasadena, CA pretzel, cookie bakeries 190 190 25 60
24 29 The Cheesecake Factory Calabasas Hills, CA restaurants 157 134 15 1,470
25 25 Honey Dew Assoc. Plainville, MA donut shops 155 155 0 55
26 24 Atlanta Bread Co. Smyrna, GA bakery cafes 145 156 6 90
27 26 Bakers Square Denver, CO restaurants 143 143 0 200
28 27 Marie Callendar Aliso Viejo, CA restaurants 138 138 2 330
29 31 Cosi Deerfield, IL bakery cafes 135 118 60 140
30 30 My Favorite Muffin/Big Apple Bagel Deerfield, IL muffin/bagel bakeries 134 133 5 4
31 28 Coco's Bakery Restaurant Carlsbad, CA restaurants 109 135 0 150
32 33 Corner Bakery Dallas, TX bakery cafes 103 97 14 223
33 32 Southern Maid Donuts Garland, TX donut shops 95 112 NA NA
34 34 Paradise Donuts Catoosa, OK donut shops 93 89 6 5
35 35 Grandy's Lewisville, TX restaurants 81 82 0 110
36 37 La Madeleine Bakery, Café & Bistro Dallas, TX bakery cafes 65 65 0 130
36 38 Great American Bagel Westmont, IL bagel bakeries 65 52 6 35
38 36 Frullati Café & Bakery Scottsdale, AZ bakery cafes 64 81 0 70
39 39 Wall Street Deli Lake Success, NY bakery cafes 44 44 1 16
40 40 Paradise Bakery & Café Scottsdale, AZ bakery cafes 42 42 0 35
41 41 Bear Rock Café Cary, NC bakery cafes 38 39 2 50
42 43 Lee's Sandwiches San Jose, CA bakery cafes 37 34 10 NA
43 42 Breadsmith Whitefish Bay, WI bread bakeries 35 35 0 22
44 44 The Kolache Factory Houston, TX bakery cafes 33 33 5 36
45 45 LaMar's Donuts Centenniel, CO donut shops 30 31 3 13
45 46 André-Boudin Bakeries San Francisco, CA bakery cafes 30 26 NA 40
47 NR Spicy Pickle Denver, CO bakery cafes 25 1 65 7
48 47 Finagle A Bagle Auburndale, MA bagel bakeries 20 20 0 20
49 NR Grand Traverse Pie Co. Traverse City, MI bakery cafes 16 8 2 17
50 48 Champagne French Bakery Café San Marcos, CA bakery cafes 15 16 0 9
* Total includes Canadian locations. Source: Modern Baking and industry estimates based on company-reported data.

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