Dunkin’ Donuts uses web to ease ordering


RH RSS Feed  ShareThis  

Dunkin’ Donuts, Canton, Mass., recently unveiled Dunkin’ Run™, an interactive web site and iPhone application that allows customers to solicit and place group orders with ease, speed and accuracy. “Runners” initiate a group order on www.dunkinrun.com, interactive alerts are immediately sent to the Runner’s list of friends or co-workers, telling them when a trip to Dunkin’ Donuts is planned along with an invitation to place an order online. Invitees can view the menu to place their order, and registered users can select from their own personal list of favorites and/or previous orders. The menu items are presented using interactive product images.

All orders are integrated onto a single screen, which the Runner either prints or uses their mobile device to bring to any Dunkin’ Donuts store. Employees will use this list to fill orders.

“We’re all about offering high-quality, easy-to-order products and getting our customers on their way and back into their busy lives as quickly as possible,” said Frances Allen, Dunkin’s brand marketing officer. “Dunkin’ Run extends that same spirit and commitment to the office, the dorm or any group, leveraging fun and exciting online and mobile tools to make it even faster and easier to keep yourself and others running.”

Want to use this article? Click here for options!
© 2012 Penton Media Inc.









Acceptable Use Policy
blog comments powered by Disqus

Sign up for MB's events, products and services!

Do you have one of the best retail bakeries in the nation or would like to nominate someone who does? If so, submit your application for Modern Baking's 2012 Retail Bakery of the Year. Applicants will be judged on management systems, product quality, training programs, merchandising and marketing plans, sales and industry service. The winner will be featured in Modern Baking magazine. Applications for the 2012 Retail Bakery of the Year must be received by May 30. Click here for the application.

The Baking Blog

Katie Martin
Katie
Martin
Maggie
Hennessy

Check out The Baking Blog for Modern Baking editors' posts from the recent Euorpain and Atlantic Bakery Expo shows.



Find new equipment, ingredients and supplies for your retail, in-store, foodservice or specialty wholesale bakery while keeping up with the latest contact information, product lines and services for your business. View the home page here








The Baking eNewsletters

Read the latest news, hottest trends and brightest ideas that affect the wholesale and retail baking industries. View the archives

Upcoming Events


Dairy-Deli-Bake 2012
June 10-12, 2012
International Dairy-Deli-Bakery Association
New Orleans
608/310-5000

www.iddba.org


Product Information


Visit our online resource to find products and services offered by advertisers featured in Modern Baking magazine.

Past Issues

Looking for a particular issue of Modern Baking? Use the dropdown menu below to assist you in your search.